Privacy Policy

Source: plancknow.com/policies/privacy-policy — Last updated: July 7, 2025

Introduction

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or purchase through our Services. In case of conflict with our Terms of Service, this policy takes precedence concerning personal data practices.

Planck – 60 Minutes Baby Fashion Delivery App operates this website and Services, powered by Shopify. By using or accessing our Services, you consent to the terms established here.

Personal Information We Collect or Process

• Contact details (name, addresses, phone, email)
• Financial information (cards, payment details, transaction records)
• Account info (username, password, preferences)
• Transaction data (browsing, cart, wishlist, purchase history)
• Support communications
• Device information (browser, IP, network, unique IDs)
• Usage behavior (how and when you interact with our Services)

Sources of Personal Information

• You directly (account creation, communications, use of Services)
• Automatically via cookies or similar tools
• Service providers working on our behalf
• Partners or third-party integrations

How We Use Personal Information

• To provide, enhance, and personalize our Services (orders, payments, recommendations)
• For marketing and promotions (emails, ads, notifications)
• To secure our platform and detect fraud
• To provide customer support and maintain communications
• To comply with legal obligations and enforce policy

Disclosure of Personal Information

• With Shopify, service vendors, and technical partners
• With business or marketing partners (for advertising)
• At your discretion (e.g. shipping, social login)
• Within affiliated corporate entities
• During business transactions (mergers, legal compliance)

Relationship with Shopify

Our store is hosted via Shopify, which processes data to improve Services. Shopify may also utilize your data across merchants for enhanced features such as personalized advertising. For details, see the Shopify Consumer Privacy Policy and Privacy Portal.

Third-Party Links

Our Services may link to third-party websites. We are not responsible for their privacy or security practices. Information shared on public or semi-public platforms may also be visible to others.

Children’s Data

Our Services are not intended for minors, and we do not knowingly collect data from individuals under the age of majority. Parents or guardians may request deletion of any minor's data. We do not knowingly share or sell personal data of individuals under 16.

Security & Retention

While we strive to protect your data using industry-standard measures, no system is fully secure. Data retention depends on service needs, legal obligations, dispute resolution, or policy enforcement.

Your Rights & Choices

• Right to access, delete, correct, or port your data (where applicable)
• Opt-out of promotional emails (account-related emails remain)
• You may authorize a representative to act on your behalf
• We will verify identity before honoring rights per applicable law

Complaints

If you'd like to raise concerns, please contact us. You may also escalate with your local data protection authority.

International Transfers

We may process data outside your country. Transfers from EEA/UK are protected by mechanisms like Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this policy. Changes will be posted on our site with a revised "Last updated" date.

Contact

If you'd like to discuss this policy or exercise your rights, please email us at plancknow@gmail.com or write to us at:

2nd Floor, Minarch Tower 4, Sector 44 Road, Kanahi, Tower C, Gurugram, Haryana 122003, India